UPDATE: Took a few weeks, but finally heard back from customer service who ended up being quite helpful. A new cover was sent which I installed myself (fairly simple process, took less than 15 minutes or so) and so far it looks good. Hoping this one doesn't develop the same issues as the old one but for now I'm a much happier customer!-I purchased this cover for my 2019 Ford Ranger from a local dealer earlier this year and was initially quite pleased (aside from the price which seemed a bit excessive, but I was willing to give it a shot). The cover looked to be of decent quality and I liked the fact that I could still use almost my entire bed by rolling up the cover (which only takes a few seconds).Unfortunately after only about 4 months, the cover started to stick up in numerous places (and seemingly can't be popped back into place), the fabric has ripped and one of the aluminum slats has completely broken/detached itself. Water now gets into the bed easily, the cover looks awful and BAK's customer service has been extremely slow to reply about any help getting this replaced under warranty (been over 2 weeks and still waiting to get any sort of answer). I'm still hopeful that it can be covered and the next one will work out better, but until then I cannot at all recommend this product.